Refund policy
At AURIN Wear, every item is printed on demand especially for you.
Because of this, it is very important that customers select the correct size before placing an order.
Please read the policy below carefully.
✔ We Accept Returns ONLY If:
You may request a return or refund ONLY if:
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The product arrived damaged,
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The print quality is defective,
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The wrong item was sent.
In these cases, we will replace the item at no cost to you.
📸 Proof Required
To approve your claim, please send:
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A clear photo of the defective area
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Your order number
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A brief explanation
Send this to:
📧 support@aurinwear.com
Claims must be submitted within 7 days of receiving your order.
💸 Refunds or Replacements
If your return is approved:
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We will send a free replacement, or
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Issue a full refund to your original payment method.
🚫 Non-Returnable Items
Because all items are printed specifically for each customer, the following cannot be returned:
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Items with correct print & no damage
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Items ordered in the wrong size
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Items washed or worn
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Limited Drops (unless defective)
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Sale items
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Gift cards
🌍 International Orders
Same rules apply for international customers.
Customers are responsible for return shipping unless the item is defective.
🛑 Important – On-Demand Production
All of our clothing items are made to order, which means:
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We do not accept returns or exchanges for:
✓ Wrong size ordered
✓ Wrong color ordered
✓ Change of mind
Please double-check your measurements using the size chart before ordering.
💬 Need Assistance?
If you received a damaged or defective product, or have a question about your order, contact us at:
We’re here to help!